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Terms & Conditions

Last Updated: March 28, 2026

Welcome to SuitedBox. These Terms & Conditions (“Terms”) govern your access to and use of our website and services operated by The Signature Crew FZC LLC. By accessing or using this website, you agree to comply with and be bound by these Terms. If you do not agree, please do not use this site.

1. Introduction & Scope

These Terms apply to all users of the website, including browsers, customers, vendors, merchants, and contributors. SuitedBox is a premium apparel brand owned and operated by The Signature Crew FZC LLC.

2. Legal Entity & Business Information

This website is legally operated by:

  • Legal Entity Name: The Signature Crew FZC LLC
  • Company Registration Number: 61-2264450
  • Registered Address: 7901 4th St N, #18999, St. Petersburg, FL 33702, United States
  • Contact Email: [email protected]

3. Eligibility for Use

By using this website, you confirm that you are at least the age of majority in your region. You agree not to use our products or services for any unlawful or unauthorized purpose.

4. Account Registration & Security

If you create an account, you are responsible for maintaining the confidentiality of your login credentials. You accept responsibility for all activities conducted under your account.

5. Accuracy of Billing & Account Information

We reserve the right to refuse or cancel any order. You agree to provide accurate, complete, and up-to-date billing and account details. We are not responsible for delivery issues caused by incorrect information.

6. Pricing Policy

All prices on SuitedBox are listed in U.S. Dollars (USD). Prices may be updated at any time without prior notice. Prices do not include applicable taxes, VAT, or international duties unless stated otherwise.

7. Payment Methods & Terms

We accept secure payments via Stripe, including:

  • Visa
  • MasterCard
  • American Express
  • Apple Pay
  • Google Pay

By placing an order, you authorize us to charge your selected payment method for the full amount.

8. Business Operations & Shipping Origin

While The Signature Crew FZC LLC is a U.S.-registered company, our manufacturing and fulfillment operations are based in Pakistan. This allows us to deliver high-quality products at competitive prices.

9. Shipping Policy & Delivery Timeframes

  • Shipping Cost: Free Worldwide
  • Processing Time: 1–3 Business Days (Monday–Friday)
  • Delivery Time: 5–10 Business Days (Monday–Friday)
  • Order Cut-Off Time: 5:00 PM (GMT -06:00) Central Standard Time (Chicago)

10. Order Cancellation Policy

Orders may be canceled within 24 hours of purchase. After this period, orders are processed and cannot be canceled.

11. Order Modifications

Any changes to orders (including address or product details) must be requested within 24 hours. Modifications are not possible once the order has been dispatched.

12. Returns & Refunds

We offer a 30-day return policy. Items must be unused, in original packaging, and include all tags. Please refer to our Return & Refund Policy for detailed instructions.

13. Product Representation & Color Accuracy

We aim to display products as accurately as possible. However, due to material variations and screen differences, slight differences in color or texture may occur.

14. Sizing & Fit Disclaimer

Products are made according to our standard size chart. A variation of 1–3 cm may occur due to manual measurement. Customers should review the size guide before ordering.

15. Intellectual Property Rights

All website content—including text, images, logos, and design—is the exclusive property of The Signature Crew FZC LLC and protected by applicable copyright laws.

16. Prohibited Uses

You agree not to use the website for:

  • Illegal or fraudulent activities
  • Violating intellectual property rights
  • Uploading harmful or malicious code
  • Collecting or misusing user data

17. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices.

18. User Feedback & Submissions

Any feedback, suggestions, or ideas submitted may be used by us without restriction or compensation.

19. Limitation of Liability

The Signature Crew FZC LLC shall not be liable for any direct, indirect, or incidental damages resulting from the use of our website or products.

20. Indemnification

You agree to indemnify and hold harmless The Signature Crew FZC LLC from any claims, damages, or expenses resulting from your violation of these Terms.

21. Privacy & Data Protection

Your personal information is handled according to our Privacy Policy. We use SSL encryption to ensure secure transactions.

22. Force Majeure

SuitedBox shall not be held responsible for delays or failures caused by events beyond our control, including natural disasters, shipping disruptions, or customs delays.

23. Termination of Use

We reserve the right to suspend or terminate your access to the website or cancel orders if we detect violations or fraudulent activity.

24. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain in full effect.

25. Governing Law & Jurisdiction

These Terms shall be governed by the laws of the State of Florida, United States. Any disputes shall be handled in Florida courts.

26. Contact Information

For any questions regarding these Terms, please contact:

SuitedBox is owned and operated by The Signature Crew FZC LLC

  • Legal Entity Name: The Signature Crew FZC LLC
  • Company Registration Number: 61-2264450
  • Registered Address: 7901 4th St N, #18999, St. Petersburg, FL 33702, United States
  • Phone: +1 448-203-1234
  • Email: [email protected]
  • Live Chat: Available on the website
  • Business Hours: 09:00 AM – 6:00 PM (Monday–Friday) (GMT -06:00) Central Standard Time (Chicago)
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