Payment Policy

Last Updated: March 28, 2026

At SuitedBox, operated by The Signature Crew FZC LLC, we are committed to providing a secure, reliable, and transparent payment experience for all our customers worldwide. This policy outlines our accepted payment methods, security practices, and billing procedures.

1. Accepted Payment Methods

We offer multiple secure payment options for customers globally:

• Credit/Debit Cards: Visa, MasterCard, and American Express (Amex)
• Payment Gateway: Stripe (our primary secure payment processor)
• Digital Wallets: Apple Pay and Google Pay

Note: We do not accept Cash on Delivery (COD), bank transfers, or personal checks.

2. Secure Payment Processing

Your financial security is our top priority. We use SSL (Secure Sockets Layer) encryption to protect your data during transactions.

• All payments are processed securely via Stripe (PCI Level 1 compliant)
• We do not store or have access to your full card details

3. Pricing & Currency

All prices and transactions on SuitedBox are processed in U.S. Dollars (USD).

• The final checkout amount includes product cost and any applicable charges
• Prices are displayed clearly before payment confirmation

4. No Hidden Fees

We believe in full transparency. There are:

• No hidden charges
• No processing or handling fees
• No unexpected costs at delivery

The amount shown at checkout is exactly what you will be charged.

5. Sales Tax Policy

As a U.S.-registered business, we comply with applicable tax regulations:

• Sales tax may be applied based on your shipping location
• Prices shown are exclusive of VAT or international duties unless otherwise stated

6. Payment Authorization & Confirmation

• Authorization: Your bank is contacted immediately to verify available funds
• Confirmation: Once payment is successful, you will receive an order confirmation email with transaction details

If you do not receive the email within a few minutes, please check your spam or junk folder.

7. Billing Information Accuracy

To avoid payment issues:

• Ensure your billing address matches your bank records
• Incorrect details may result in declined transactions or order delays

8. Payment Declines & Troubleshooting

If your payment is declined, please check:

• Card number, expiry date, and CVV/CVC
• Available balance or spending limits
• Whether international transactions are enabled

You may also try alternative methods such as Apple Pay or Google Pay. If the issue continues, please contact your bank.

9. Fraud Prevention & Security Checks

For your protection, all orders are subject to verification checks.

The Signature Crew FZC LLC reserves the right to:

• Hold orders for additional verification
• Request identity confirmation
• Cancel suspicious or fraudulent transactions

10. Refunds & Payment Method

For cancellations or approved returns:

• Refunds will be issued to the original payment method
• Processing time may take up to 10 business days (Monday–Friday)

Please note: Refund timing depends on your bank or payment provider.

11. Contact & Business Information

For any payment-related questions or issues, please contact us:

SuitedBox is a brand owned and operated by The Signature Crew FZC LLC

• Legal Entity Name: The Signature Crew FZC LLC
• Company Registration Number: 61-2264450
• Registered Address: 7901 4th St N, #18999, St. Petersburg, FL 33702, United States
• Phone: +1 448-203-1234
• Email: [email protected]
• Live Chat: Available on the website
• Business Hours: 09:00 AM – 6:00 PM (Monday–Friday) (GMT -06:00) Central Standard Time (Chicago)